Returns & Exchanges

At Safeway, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and select the items you wish to return to receive a prepaid shipping label and return authorization number.

  • 2.
    Pack with Care

    Place the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.

  • 3.
    Ship It Back

    Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned furniture, we will process your refund to the original payment method within 5 to 7 business days.