Returns & Exchanges
At Safeway, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and select the items you wish to return to receive a prepaid shipping label and return authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture, we will process your refund to the original payment method within 5 to 7 business days.