Frequently Asked Questions

Everything you need to know about furnishing your home with Safeway.

What is the standard delivery timeframe for furniture?

Most in-stock items are delivered within 5-10 business days. For larger furniture pieces requiring white-glove service, delivery typically takes 2-3 weeks depending on your location.

Do you offer a warranty on home decor and furniture?

Yes, all Safeway furniture comes with a limited 1-year manufacturer warranty covering structural defects and craftsmanship to ensure your home stays beautiful.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made or upholstered pieces may be subject to a restocking fee.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.

Does Safeway offer assembly services?

Yes, we offer professional assembly for an additional fee at checkout. Our expert team will set up your new furniture and remove all packaging materials for you.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you create your dream home now and pay over time.